E commerce Research Director

PlanetRetail RNG
Job function:
Sales & Client Services
Job type:
Perm Full Time
Boston, USA
Competitive Market Salary

About the role

We're looking for an Ecommerce Research Director to join our team in North America.  As part of our Content Function, your key responsibilities will include:

  • Ownership and delivery of Planet Retail RNG’s Ecommerce research content
  • Determine PlanetRetail RNG methodology and approach to covering the ecommerce sector
  • Working with the sales team to regularly attend client and prospect meetings, develop and deliver pitches for research subscriptions, and determine how to better serve our client base
  • Develop ecommerce-focused training material to educate research, sales, account management teams
  • Driving thought leadership; developing frameworks and original research within Ecommerce
  • Interpret clients’ challenges, form hypotheses and deliver solutions and actionable strategic insights through our syndicated research
  • Building and maintain relationships with existing clients as well as develop new client relationships
  • Gathering and analysing information, formulating and testing hypotheses
  • Developing and presenting recommendations to clients backed up by rigorous analysis
  • Recruit, coach and manage Ecommerce Research analyst team

Your experience

  • A strong first degree or equivalent
  • Minimum 4-6 years’ experience in an analytical, research or consulting role
  • A robust analytical skill set
  • Experience of working with retailers and FMCG businesses an advantage, especially in an area or field exposed to e-commerce or supply chain
  • Excellent verbal, written and presentation skills
  • Advanced Microsoft Excel, plus Word, PowerPoint and Outlook required

What we offer  

Our benefits package incorporates what we’re passionate about – unlocking your future, overall well-being and sustainability – whilst giving you control over your benefits.

  • 15 day of holiday per year and an extra day for each year of service up to 20 days
  • 401 – Saving Incentive plan
  • Flexible Spending accounts
  • Vision benefits
  • Summer Fridays - 09:00-1:00pm from Memorial Day weekend to Labor Day weekend
  • Great learning and development opportunities
  • Private Medical and Dental Insurance plans
  • Life Assurance and  Disability insurance
  • Option to opt into the Ascential Shares Scheme


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