eCommerce Research Director

PlanetRetail RNG
Job type:
Perm Full Time

We’re looking for a Director who will be responsible for leading PlanetRetail RNG’s eCommerce Research practice.

You will ensure we stay on top of the most important retailers, platforms, and trends, providing authoritative, insightful and succinct coverage on this fast-growing and dynamic sector. You will lead in assisting our clients with their most pressing issues and challenges, delivering recommendations and insights grounded in rigorous analysis and original frameworks.

Key accountabilities:


  • Ownership and delivery of Planet Retail RNG’s eCommerce research content
  • Determine PlanetRetail RNG methodology and approach to covering the eCommerce sector
  • Develop eCommerce-focused training material to educate research, sales, account management teams
  • Gathering and analysing information, formulating and testing hypotheses


  • Driving thought leadership; developing frameworks and original research within eCommerce
  • Recruit, coach and manage eCommerce Research analyst team

Client Relations

  • Interpret clients’ challenges, form hypotheses and deliver solutions and actionable strategic insights through our syndicated research
  • Building and maintain relationships with existing clients as well as develop new client relationships
  • Working with the sales team to regularly attend client and prospect meetings, develop and deliver pitches for research subscriptions, and determine how to better serve our client base
  • Developing and presenting recommendations to clients backed up by rigorous analysis


This list is not exhaustive and there may be other activities you are required to deliver. 


Skills, Experience & Qualifications Required


  • A robust analytical skill set 
  • Excellent verbal, written and presentation skills 
  • Advanced Microsoft Excel, plus Word, PowerPoint and Outlook required 
  • Ability to communicate complex ideas effectively 
  • A great team player with drive and flexibility, who is also an independent thinker 


  • Minimum 4-6 years’ experience in an analytical, research or consulting role 
  • Experience of working with retailers and FMCG businesses an advantage, especially in an
  • area or field exposed to eCommerce or supply chain 


  • A strong first degree or equivalent 


About Planet Retail RNG

At PlanetRetail, we offer intelligence and advice for retail, identifying the most important drivers of industry change. The retail world is changing, and with it comes huge amounts of opportunity, we have the intelligence to help people take advantage and lead in a highly competitive market.

Joining us will allow you to work for a small team that values personal growth, learning from your peers and working on topics important to the world both today and tomorrow. The work you do will make an impact from day one, regardless of your role.

Planet Retail RNG is a part of the Ascential group. Ascential is a specialist, global, information company that helps the world’s most ambitious businesses win in the digital economy.


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