eCommerce Retail Specialist

Job function:
Sales & Client Services
Job type:
Perm Full Time
London, UK
Competitive Market Rate Salary
Job ref:

We’re looking for an eCommerce Retail Specialist to join the Flywheel team in the EMEA HQ based in London.


Headquartered in the US Flywheel specialise in helping our clients win on Amazon by offering a range of solutions from optimising paid advertising, insights and analytics, display advertising and strategic consulting. From their inception only, a few years ago in Baltimore, Flywheel have grown to over 200 colleagues globally and the eCommerce Retail Specialist will join at a very exciting time for the business.


The eCommerce Retail Specialist reports into our Client Services division and supports our Business Managers with the management of their clients' businesses on Amazon. As an eCommerce Retail Specialist, you will be responsible for driving the discoverability, traffic, and conversion for thousands of products on the Amazon platform through product optimization, merchandising, and strategic consulting that drives incredible results for our clients. This is an extremely dynamic role that requires a high attention to detail, exceptional project management skills, a knack for extracting insights from data, and the ability to collaborate effectively with internal and external stakeholders.


Key Responsibilities

  • Product Optimization: Building and managing best-in-class Amazon Product Pages that drive optimal discoverability, traffic, and conversions
  • Product Merchandising: Planning and executing merchandising strategies that include content enhancements and promotions that accelerate sales for our clients
  • Business Analytics: Utilizing reporting dashboards and spreadsheets to extract and communicate insights that develop go-forward strategies for our clients
  • Strategic Consulting: Serving as an on-call consultant to dig into every Amazon challenge via emails, calls, in-person meetings, and reports for our clients


Your Experience

  • Must be authorised to work in the United States
  • Ideally a Bachelor's Degree (or equivalent)
  • Experience in digital sales or media, especially Amazon, on either the brand, retailer, or agency side, a big plus
  • High attention to detail with the ability to efficiently prioritize and execute projects with quality
  • Solution oriented mindset that thrives in ambiguity and figuring out solutions and processes to complex problems
  • Comfortable in analysing dashboards and utilizing spreadsheets with mastery of basic excel formulas and pivot tables to extract and clearly communicate insights from murky data
  • Bias for action with a scrappy willingness to roll up your sleeves and go the extra mile to persist and get the job done
  • Sense of ownership complemented by strong organization and project management skills to meet deadlines
  • Team player with a genuine desire to contribute to the overall success of the entire team in addition to strong written and verbal communication skills to effectively collaborate internally with colleagues and externally with clients
  • Additional language skills in Dutch, German and Swedish


What We Offer

Our benefits package incorporates what we’re passionate about – unlocking your future, overall well-being and sustainability – whilst giving you control over your benefits.

  • 25 days of holiday per year – with the option to buy or sell between 1-5 days
  • Great learning and development opportunities
  • Pension, Private Medical and Dental Insurance plans
  • Life Assurance; Income Protection and Critical Illness covers
  • Option to opt into the Ascential Shares Scheme
  • Volunteering opportunities
  • Season ticket loans


About Flywheel

Flywheel Digital is a diverse collection of practitioners who have solved the most challenging problems for numerous Fortune 500 companies on Amazon.

We love rolling up our sleeves to figure out the root cause of issues and implement structural fixes to get and keep our client's business on track. Our team of business managers, search managers, analysts, and software developers work together to provide industry-leading support to the best brands on Amazon.

Flywheel are headquartered in Baltimore in the United States and have recently set up a European hub in London. In 2018 Flywheel was acquired by Ascential PLC.



Want More Info?

Find out more on what our people say:

Ascential YouTube Channel


If we inspire you, why not join and inspire us?