Insight Manager

Ascential Events
Job function:
Job type:
Perm Full Time
London, UK
£ 0 - 0
Job ref:
Close date:
02 June 2017
Role purpose
To use customer insight to drive growth in our core KPIs and help colleagues & customers understand KPI performance to help them make better operational and strategic decisions.

Key responsibilities
·        To leverage use of quantitative data / research to drive growth of business
·        To define regular and ad hoc insight projects, develop quantitative surveys, analyze data, and deliver compelling actionable insights through project management
·        To work with rest of insight team to ensure timely development of new projects
·        To present research insights across all event sectors and position Ascential Events and its events as market leaders

Experience required
·        Strong experience with management of quantitative research and online survey platforms (Qualtrics, Vision Critical, Vovici, or similar)
·        Experience in project management
·        Experience of identifying stories from data and simplifying the complicated
·        Experience in analysing large datasets
·        Proficient in Excel and Powerpoint
·        Proficient in Tableau (desirable, not essential)
Key competencies required
·        Analytical and statistical mindset
·        A pro-active and enthusiastic approach.
·        Customer-oriented, taking pride in exceeding customer expectations.
·        Ability to react at short notice and deliver work to tight deadlines
·        Ability to plan own workload and prioritise competing demands for time.
·        Ability to interact well with people from across the business and build strong relationships.
·        Ability to work in a matrix organisation
·        Adaptable and flexible
·        Attention to detail