Salesforce QA Analyst

Ascential Group
Job function:
Job type:
Perm Full Time
London, UK
Competitive Market Rate Salary
Job ref:

We're looking for a Salesforce QA (Quality Assurance) Analyst to join our team in London as part of our Technology function.

As a Salesforce QA (Quality Assurance) Analyst you will execute manual testing activities across our Salesforce estate and connected platforms to ensure the capabilities created by developers are fit for purpose. The role will involve analysing user stories / acceptance criteria and establishing robust test scenarios that identify issues before changes are released to Production.


Key Responsibilities

  • Design and execute test scenarios to ensure development and/or configuration changes are defect-free
  • Ensure existing regression suites are updated to account for new developments and test scenarios
  • Analyse business requirements, users’ stories & acceptance criteria to ensure their validity and viability
  • Work in accordance with our DevOps methodology, proactively participate in Agile ceremonies and adopt the Software Testing Lifecycle process for every user story (Analyse, Plan, Design, Execute and Report)
  • Record issues detected during system and integration testing and re-test after application of remedial measures
  • Perform basic root cause analysis when defects are identified
  • Support User Acceptance & post-release regression testing
  • Assist in the creation and maintenance of key documentation (release notes, user guides)


Your Experience


  • Ability to build trusted relationships with own delivery team, end-users and suppliers
  • Strong attention to detail and ability to track issues from identification to resolution
  • Efficient and effective workload prioritisation
  • Positive, collaborative, and solution-oriented attitude
  • Excellent verbal and written communication skills


  • A strong background in Salesforce application testing, specifically Sales Cloud and Service Cloud
  • Demonstrable experience working within an Agile framework on large Salesforce projects
  • Experience of integration testing within multi-disciplinary teams
  • Experience in testing customisation, visual force pages, components, security access, workflow approvals, data validation, data analytics, sales and service support, search functionality, custom reports and dashboards and tabs, sharing rules


  • Salesforce Certified Administrator a bonus


What We Offer

Our benefits package incorporates what we’re passionate about – unlocking your future, overall well-being and sustainability – whilst giving you control over your benefits.

  • 25 days of holiday per year – with the option to buy or sell between 1-5 days
  • Great learning and development opportunities
  • Pension, Private Medical and Dental Insurance plans
  • Life Assurance; Income Protection and Critical Illness covers
  • Option to opt into the Ascential Shares Scheme
  • Volunteering opportunities
  • Season ticket loans

In addition, we offer flexible benefit packages that include Cycle to Work; Retail Vouchers; Gourmet Card; Gym Flex; Gadget Insurance, Health Assessments and Will Writing.

We also place great importance on health, lifestyle and wellbeing consistently, in which you will have the options to fuel up on free fruit, attend yoga sessions, join our running club, or perhaps taking up on a lunchtime massages.


Inclusive Workforce

At Ascential, our goal is to create a culture where individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all Ascential people to feel included and truly empowered to contribute fully to our vision and goals.

Everyone who applies will receive fair consideration for employment. We do not discriminate based upon race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

For more information on our culture, visit


About Ascential

Ascential is a specialist, global, information company that helps the world’s most ambitious businesses win in the digital economy.



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